Patient Engagement

Telehealth Options

PatienTXT

MediSYS provides built-in tools designed specifically for medical practices to allow for less contact between patients and staff.

Your clinic can connect quickly and efficiently with patients to confirm appointments and/or collect patient balances via text message. Simpler processes for the patient and financially better results for you. With studies showing a 98% open rate of text messages, your practice will save time, money and speed revenue turnaround utilizing patient text – PatienTXT.

Patient Text Messaging & Reminders:

• Send appointment reminders via text
• Immediately send a text message from the schedule to a block of patients or a single patient

Patient Co-Pays and Payments via text:

• No need to login to a patient portal
• No need for patient to touch a kiosk
• Eliminates patient/staff contact at front desk & checkout
• Eliminates employee time posting patient mobile payments
• Accommodates existing patient payment plans

Cost Efficiency:

• Less postage needed
• Quicker turnaround on payments
• Less EOM work

The patient portal allows patients and clinicians to communicate freely, anytime. With WebChart portal, patients can quickly and easily add/update their personal health records, review medical information, appointments, and so much more

• New Patient Registration Portal for electronic completion of forms/questionnaires (i.e. HIPAA, demographics, billing, health history, etc.)
• Family portal access
• Practice branding using clinic logo, colors, welcome image, custom message ticker, etc.
• Consent form completion with renewal intervals
• Patients can:
  • Complete questionnaires/forms
  • Schedule and access appointments
  • Pre-populate encounter documentation
  • View and/or update medical information (e.g., medications, allergies, immunizations)
  • Send a message
  • Access other health resources

• Patient Recalls for follow-up appointments
• Diagnosis Based Recalls
• Procedure Based Recalls
• Annual Wellness Visits (AWV) Recalls
• Referral Management
• Clinical Decision Support
• Free, built in tools for Patient Education
• Appointment Reminders
• Chronic Care Management (CCM) tools
• Self-service practice-branded patient portal

• Easy-to-read electronic statements
• Patient On-line Bill Pay
• Patient payments via text for co-pay and account balances
• Prompt, courteous response to patient billing questions for MediSYS billing clients

Offer patients convenient check-in and payments via text.

• Send patient reminders via text
• Once patient confirms their appointment, confirm eligibility and update patient copay with our batch process
• Choose the day you would like to text the patient the check-in link and send automatically
• Patient will respond once they have arrived
• System automatically can ask for patient copay via text if you have MobilePay
• If patient pays, payment is automatically posted into MediSYS
• Patient is checked-in