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Patient Engagement

Proven tools allow today’s patients to better manage their health.

  • Virtual Patient Check-In

    Offer patients convenient check-in and payments via text.

    • Send patient reminders via text
    • Once patient confirms their appointment, confirm eligibility and update patient copay with our batch process
    • Choose the day you would like to text the patient the check-in link and send automatically
    • Patient will respond once they have arrived
    • System automatically can ask for patient copay via text if you have MobilePay
    • If patient pays, payment is automatically posted into MediSYS
    • Patient is checked-in
  • Patient Communications

    Telehealth Options


    MediSYS provides built-in tools designed specifically for medical practices to allow for less contact between patients and staff.

    Your clinic can connect quickly and efficiently with patients to confirm appointments and/or collect patient balances via text message. Simpler processes for the patient and financially better results for you. With studies showing a 98% open rate of text messages, your practice will save time, money and speed revenue turnaround utilizing patient text – PatienTXT.

    Patient Text Messaging & Reminders:

    • Send appointment reminders via text
    • Immediately send a text message from the schedule to a block of patients or a single patient

    Patient Co-Pays and Payments via text:

    • No need to login to a patient portal
    • No need for patient to touch a kiosk
    • Eliminates patient/staff contact at front desk & checkout
    • Eliminates employee time posting patient mobile payments
    • Accommodates existing patient payment plans

    Cost Efficiency:

    • Less postage needed.
    • Quicker turnaround on payments.
    • Less EOM work.

  • Patient Portal

    The patient portal allows patients and clinicians to communicate freely, anytime. With WebChart portal, patients can quickly and easily add/update their personal health records, review medical information, appointments, and so much more

    • Management & configuration
    • Family portal access
    • Practice Branding using clinic logo, colors, welcome image, etc.
    • Custom practice message ticker
    • New Patient Registration Portal for electronic completion of forms/questionnaires (i.e. HIPAA, demographics, billing, health history, etc.)
    • Consent form completion with renewal intervals
    • Patients can:
      • Complete questionnaires/forms
      • Access Appointments
      • View or update their Medical Information (e.g., medications, allergies, immunizations)
      • Send A Message
      • Access Other Health Resources
  • Patient Care Coordination Tools
    • Patient Recalls for follow-up appointments
    • Diagnosis Based Recalls
    • Procedure Based Recalls
    • Annual Wellness Visits (AWV) Recalls
    • Referral Management
    • Clinical Decision Support
    • Free, built in tools for Patient Education
    • Appointment Reminders
    • Chronic Care Management (CCM) tools
    • Self-service practice-branded patient portal
  • Patient Billing and Bill Pay Options
    • Easy-to-read electronic statements
    • Patient On-line Bill Pay
    • Patient payments via text for co-pay and account balances
    • Prompt, courteous response to patient billing questions for MediSYS billing clients