Senate Inquiry Focuses on AI Use in Medicare Advantage Prior Authorization
Two U.S. senators are requesting information from UnitedHealthcare, Humana, and CVS Health regarding their use of artificial intelligence and other automated technologies in Medicare Advantage prior authorization and post-acute care coverage decisions. The inquiry follows recent federal oversight reports that examined denial rates and prior authorization practices among Medicare Advantage plans. Lawmakers are seeking details on how these insurers use AI, algorithms, or predictive technologies to support coverage determinations, as well as the safeguards in place to…
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