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BCBS Provider News: Tuesday, May 9th – Telehealth Update

Telehealth Update: COVID-19 Public Health Emergency Ending

*All information obtained from BCBS Provider News Email

Due to the end of the COVID-19 federal public health emergency (PHE) on May 11, 2023, BCBS of AL has updated our Telehealth Billing Guide for Providers. (Telehealth Update)

Refer to this document and our Telehealth and Remote Access Telemedicine policy on ProviderAccess for post-PHE guidance. These documents as well as other related information are located on our Telehealth and Remote Access Telemedicine webpage on ProviderAccess

Certain benefits for your Blue Cross and Blue Shield of Alabama patients may change as a result of the PHE ending. Always check eligibility and benefits through ProviderAccess or your practice management system to confirm coverage and cost-sharing details for your patients.

You can continue to reference the BCBS COVID-19 Provider Update Center on ProviderAccess. The COVID-19 banner link will be removed from the top of the ProviderAccess homepage, but links to this section as well as the Telehealth and Remote Access Telemedicine Policy webpage are available by selecting the Resources tab and looking under Policies & Guidelines.

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