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CMS Releases New Post-Shutdown Telehealth Guidance: 4 Key Updates

CMS has issued updated telehealth guidance following the end of the 43-day federal government shutdown, offering clarity for providers navigating billing and enrollment rules.

Here are the four main takeaways from CMS’s November FAQ:

  1. Retroactive payment: Medicare will pay telehealth claims for services delivered during the shutdown period.
  2. Flexibilities set to expire: Current Medicare telehealth waivers are scheduled to end Jan. 30 unless Congress approves an extension.
  3. Address rules eased for hybrid providers: Telehealth clinicians who work from home but also practice in a physical office may list their clinic address — not their home address — on Medicare enrollment and billing records.
  4. Virtual-only providers face different requirements: Clinicians who deliver care exclusively via telehealth must enroll using their personal home address but may keep specific street details confidential.

Resource: CMS issues new telehealth guidance: 4 notes