November 2014
Blue Cross and Blue Shield of Alabama will transition refunds and medical records payments from paper checks to electronic funds transfer (EFT) beginning December 1, 2014. This will provide you with less frequent payments in larger lump sums. Please notify your medical records copy service vendor, if applicable. If you are currently not participating in EFT, be sure to submit an Electronic Funds Transfer Authorization Agreement to Blue Cross.
Mailed remittances will note that payments were made electronically. Bank statements will note one of the following
for refunds:
• Medical Records – BCBSALMEDR
• Refund – BCBS OF AL
For the BCBS Provider Facts sheet please visit: https://www.bcbsal.org/providers/publications/providerFacts/2014-050.pdf