With almost 40 years of experience in serving medical practices, MediSYS’ primary strength goes far beyond its quality products and continued efforts to create the easiest, most dependable software in the industry. Ask their clients and they will tell you. What sets them apart is outstanding support.
For decades, MediSYS has focused on taking care of its clients. With a staff of experienced support professionals, the company works to solve problems as quickly as possible for clients, often on the same day. Working as a team with each clinic, MediSYS understands that each office is different and will need individual attention. Providers of all specialties can trust the staff at MediSYS to ask detailed questions, research options, and provide ongoing support as needs arise. Taking care of the client, and always being upfront and transparent, has been the foundation of its longevity in the marketplace over the last 4 decades.
Along with its dependable employees, MediSYS also excels in listening to their clients. As practices use their products, their main efforts revolve around hearing their needs and responding to those via their client driven product developments. As far back as Y2K, MediSYS worked extensively to simplify daily tasks by creating products to work for practices by saving time and working more efficiently. As Blue Cross progressively addressed the issues with connectivity for clients due to more efficient technology, MediSYS also stepped up to the plate and provided revolutionary solutions for their clients. With fully integrated options for eligibility and benefits, pre-certifications, and claims transmissions, MediSYS soon became the industry leader for healthcare practices looking for easy to use software with state of the art technology. Coupled with outstanding support, the company quickly found its way as the leader of the Blue Cross Vendor Matrix, where it remained for the majority of its timeline.
With more technology came more responsibility to fully utilize clients’ ideas for the greater good of healthcare technology. With MediSYS software today, you can be certain that even COVID-19 propelled this client-focused program to further its efforts to meet needs. In just a matter of days, MediSYS replied quickly to the demands of patients waiting in their cars versus waiting rooms and staff members needing as little contact with them as possible. Out of what was a frightening time, a great piece of MediSYS software was born and quickly became available to all clients. With their new remote check in feature and PatienTXT option, practices were equipped to check patients in, receive payments for co-pays and text patients their balances for faster, easier payments. All in all, MediSYS has been serving their clients with no limits to their fast, attentive response to the issues of their time.
As MediSYS celebrates almost 40 years of business, their clients are the recipients of their ongoing hard work, continued commitment to the highest level of service, and their constant ability to respond to daily needs. As for MediSYS, they have created one of the strongest teams of healthcare professionals throughout the southeast with their experienced staff and devoted, longtime clients. It’s definitely a win-win and not something we typically see in businesses of this day and age – relationships still matter as do people. With MediSYS, clients become family.