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Medicaid Planned System Outage

Alabama Medicaid will install updates to support 5010 and NCPDP D.O. transactions over the Veteran’s Day weekend as part of overall system upgrades.

The system outage is expected:

Friday, November 11, 2011 at 9:00 PM CST to Monday, November 14, 2011 at 6:00 AM CST

During this time, there will be no claims available via batch, interactive, PES or web portal, and AVRS will be down. The Electronic Media Claims (EMC) Helpdesk telephone line will provide updates throughout the weekend. The message will be updated as soon as the system is available. The EMC telephone number to contact is 1-800-456-1242.