Does your clinic file claims to Viva? If so, do you have more rejections for this carrier than others?
Viva is one the of the top 5 commercial carriers that MediSYS clients file to through Emdeon. The payer claim rejection rate is higher on Viva than any of the others. WHY is this and how can you get a jump on correct filing with Viva? Often clients leave off the two digit suffix that is required on the policy number. Each patient that is covered under Viva has this suffix. For a family plan,…
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